I have more than 13 years of business experience and over 7 years in the aesthetic industry, running my own business.
It is my highest priority to use the background and knowledge I have, to provide a competent professional service to our customers. I also work directly with our supply partners and logistics division, ensuring Reliable Medicare continues to be a driving force in the aesthetics industry.
With Bachelor and Master's degrees in English Literature I bring my academic background to my work at Reliable Medicare. Furthermore, my experience in many areas of customer service in retail, hospitality and the private sector supports my ability to communicate with our customers, who are at the heart of what we do at Reliable Medicare.
Whether it is the first time you have ordered from us or if you are a loyal and returning customer, I work to support our customer service team to ensure we deliver the best service.
In my position, I oversee all ongoing business operations at Reliable Medicare. In my daily work, I manage and execute best-in-class eCommerce initiatives to drive sales and provide a market competitive customer experience.
I firmly believe in our ethos of quality and reliability and my high attention to detail and background in eCommerce enables me to meet our company expectations.
I am passionate about delivering great service to our customers through our website live chat, WhatsApp, email and by phone. I also have a passion for both traditional and digital marketing and enjoy updating our social media. You can contact me to find out more about our latest products and offers there!
My background in linguistics plays a vital role in our European operations. My daily focus is to use my linguistic and cultural expertise to process, translate and transcribe information to and from our European clientele. I take great pride in working with our oversees clients to ensure we offer outstanding customer service and support.
In addition to this, I help oversee our French and Irish markets, to ensure they are fully operational and in align with the infrastructure requirements and growth expectations outlined at Head Office.